Legal & Compliance

Privacy Policy

Clear guidelines on how your personal data and shopping records are protected under Australian standards.

Privacy & Data Protection

Borealselect Privacy Policy

This Privacy Policy explains how Borealselect collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Last updated: August 2026.

1. Information We Collect

When you browse our website, create an account, purchase Australian fashion goods, or engage with our customer care, we may collect the following classes of personal details:

  • Contact and Identity: Full name, billing and delivery address (including Australian suburb, state, and postcode), email address, and phone number.
  • Transaction Records: Products purchased, order amounts, chosen Australian delivery carrier, and invoice logs. We do not store raw card numbers on our infrastructure.
  • Digital Footprint: IP address, device specifications, browser type, pages viewed, time spent on boutique collections, and referral source.

2. How We Use Your Information

We collect and handle personal details solely for legitimate business operations and customer satisfaction purposes:

Order Fulfilment

To process payments, dispatch parcel tracking, and manage delivery through our logistics partners.

Customer Assistance

To address inquiries, process exchanges or returns, and provide sizing or styling guidance.

Site Enhancement

To refine navigation flow, optimize mobile display speed, and curate regional collections.

Legal Compliance

To maintain appropriate taxation records and comply with Australian Consumer Law requirements.

3. Disclosure & Third-Party Partners

Borealselect does not sell, lease, or rent customer personal details. Disclosures occur only to trusted third parties essential to service delivery:

  • Freight Couriers: Australia Post, FedEx, and DHL receive your name, destination address, and contact number for parcel drop-off.
  • Payment Gateways: Encrypted financial processors executing secure credit/debit and digital wallet checkouts.
  • Platform & Hosting: Australian cloud infrastructure providers upholding stringent data confidentiality standards.

4. Data Storage & Security Measures

We take reasonable and modern technical precautions to safeguard personal records against misuse, interference, loss, unauthorized access, modification, or unauthorized disclosure.

All data transmissions are encrypted using standard Transport Layer Security (TLS/SSL). Stored database records are retained in compliance with standard retention intervals and securely archived or de-identified when no longer required. For more details on refunds or shipping records, view our Delivery Information or Refund Policy.

5. Cookies & Tracking Technologies

Our store uses first-party and trusted third-party cookies to remember your shopping cart items, preserve visual preferences, and gather aggregated analytical statistics. You have full discretion to configure cookie rules inside your browser settings.

For detailed guidance regarding cookie categories and management preferences, please review our comprehensive Cookies Policy.

6. Your Privacy Rights & Access

Under Australian privacy legislation, you have concrete entitlements regarding the personal records we maintain:

  • Right of Access: Request a duplicate of the personal data held about you.
  • Right of Rectification: Ask for corrections if stored records are outdated or inaccurate.
  • Marketing Opt-Out: Unsubscribe at any time from direct promotional dispatches via one-click footer links.

7. Contact Our Privacy Officer

If you have any questions, feedback, or wish to lodge a privacy complaint regarding how your personal information is handled, please submit your request to our dedicated privacy desk:

Borealselect Privacy Department
Location: Sydney NSW, Australia
Support & Inquiries: Borealselect Contact Page

We strive to investigate and provide a thorough response to all formal privacy requests within thirty (30) business days.